Terms of Service

1. Using SERPs

These terms apply to SERPs.app and its ranking-monitoring services ("SERPs," "we," "us"). By using the service, you agree to these terms. If you use SERPs for a business or client, you must have authority to act on their behalf. You must be at least 18 years old and legally able to enter into an agreement.

2. Your account and data

Provide accurate account information, protect your sign-in credentials, and notify us if you suspect unauthorized access. You remain responsible for activity you authorize through your account.

You retain ownership of the content and data you submit. You give us permission to process that information only as needed to operate, secure, and support the service, as described in our Privacy Policy. Only connect properties and submit information you are authorized to use.

3. Plans, payments, and cancellation

Your selected plan and checkout show the price, keyword allowance, monitoring frequency, billing schedule, and any trial terms. Paid subscriptions renew automatically until canceled. Applicable taxes and any prorated charges are shown during checkout.

Cancel through your account billing settings before renewal to avoid the next charge. Unless your checkout or cancellation confirmation states otherwise, cancellation takes effect at the end of the paid billing period. Trial conversion and cancellation deadlines are those disclosed at checkout.

Contact us about billing mistakes or refund requests. Nothing in these terms limits refund, cancellation, or other rights provided by applicable law. We will communicate material subscription changes before they apply to your next renewal.

4. Ranking information and availability

SERPs monitors search results on the schedule included in your plan. Checks may be delayed or unavailable because of provider limits, outages, or technical errors. Rankings vary by time, location, device, and search engine. A missing result does not necessarily mean a page is not indexed.

Search Console metrics and monitored ranking positions measure different things and may not match. Insights are informational signals, not proof of why rankings changed. We do not guarantee search positions, traffic, revenue, uninterrupted checks, or a particular SEO outcome.

5. Acceptable use

Do not use SERPs unlawfully, access another user's data without authorization, bypass plan limits or security controls, disrupt the service, upload malicious content, or resell access without permission. We may restrict access to protect users, investigate abuse, or address unpaid charges.

6. Connected services

SERPs depends on third-party hosting, authentication, payment, and search-data services. Optional integrations require your authorization and remain subject to their providers' terms. Google Search Console access is read-only and can be disconnected. SERPs is not affiliated with or endorsed by Google.

7. Service ownership and termination

SERPs software, branding, and site content belong to their respective owners. Your subscription permits use of the service; it does not transfer ownership of our software. You may stop using the service or request account deletion. We may suspend or terminate access for material violations, security risks, or legal requirements, with notice where reasonably practicable.

8. Disclaimers and responsibility

To the extent permitted by law, the service is provided "as is" and "as available," without warranties of accuracy, fitness for a particular purpose, or uninterrupted availability. You are responsible for decisions made using the results and for keeping copies of reports you need.

To the extent permitted by law, SERPs is not responsible for indirect or consequential losses arising from use of the service. This does not exclude liability that cannot legally be excluded or limit mandatory consumer protections.

9. Changes and contact

We may update these terms as the service changes. Material changes will be communicated through the service or email where appropriate. The date above identifies the latest version.

For service, billing, or terms questions, contact managed-emails-for-clients@googlegroups.com.